Data Processing Addendum
Last Updated: June 20, 2026
This Data Processing Addendum ("DPA") forms part of the Terms of Service between AuditFlo ("Processor," "Service Provider," "we," "our," or "us") and the customer organization using the AuditFlo platform ("Controller," "Customer," or "you").
This DPA applies when AuditFlo processes Personal Data on behalf of Customer in connection with the Services.
1. Definitions
Applicable Data Protection Laws means all laws applicable to the processing of Personal Data, including where applicable:
- GDPR
- UK GDPR
- Swiss Federal Data Protection Act
- California Consumer Privacy Act (CCPA), as amended by CPRA
- Other applicable privacy laws
Personal Data means information relating to an identified or identifiable natural person.
Processing means any operation performed on Personal Data.
Data Subject means an identified or identifiable individual.
2. Scope
AuditFlo processes Personal Data solely for the purpose of providing the Services described in the Terms of Service.
Customer remains the Controller of Personal Data.
AuditFlo acts as a Processor or Service Provider.
3. Nature and Purpose of Processing
Processing activities may include:
- Collection
- Storage
- Organization
- Retrieval
- Analysis
- Transmission
- Deletion
Processing occurs solely to:
- Provide platform functionality
- Support integrations
- Maintain security
- Deliver customer support
- Improve service reliability
4. Categories of Data
Depending on customer configuration, AuditFlo may process:
User Information
- Names
- Email addresses
- Job titles
- User IDs
Identity and Access Information
- Role assignments
- Group memberships
- Access permissions
- Authentication metadata
Operational Records
- Audit logs
- Change management records
- Pull request metadata
- Deployment records
- Approval records
- Evidence records
Technical Data
- Device identifiers
- IP addresses
- Log data
- Session information
5. Customer Responsibilities
Customer represents and warrants that:
- It has lawful authority to process Personal Data.
- It has provided required notices.
- It has obtained required consents where necessary.
- Its instructions comply with applicable law.
Customer remains solely responsible for determining the legality of data submitted to the Services.
6. Processor Obligations
AuditFlo shall:
- Process Personal Data only on documented instructions from Customer.
- Maintain confidentiality obligations for personnel.
- Implement appropriate technical and organizational safeguards.
- Assist Customer with applicable privacy obligations where reasonably requested.
- Notify Customer of confirmed Personal Data breaches as required by law.
7. Security Measures
AuditFlo maintains safeguards including:
- Encryption in transit
- Encryption at rest where applicable
- Access control mechanisms
- Logging and monitoring
- Multi-factor authentication for administrative access
- Secure development practices
- Vulnerability management procedures
- Least-privilege access controls
8. Subprocessors
Customer authorizes AuditFlo to engage subprocessors necessary for service delivery.
AuditFlo remains responsible for the performance of subprocessors to the extent required by law.
Current subprocessors may include:
- Cloud hosting providers
- Payment processors
- Monitoring providers
- Customer support providers
- Analytics providers
AuditFlo will maintain a current list of subprocessors upon request.
9. International Transfers
Where Personal Data is transferred internationally, AuditFlo shall implement appropriate safeguards required under applicable law.
Such safeguards may include:
- Standard Contractual Clauses
- Adequacy decisions
- Other lawful transfer mechanisms
10. Security Incidents
Upon becoming aware of a confirmed Personal Data Breach affecting Customer Data, AuditFlo shall:
- Notify Customer without undue delay
- Provide available information regarding the incident
- Take reasonable measures to mitigate impacts
- Cooperate in required investigations
11. Data Subject Requests
Where AuditFlo receives a request relating to Customer-controlled Personal Data, AuditFlo may:
- Refer the request to Customer
- Assist Customer where reasonably required
Customer remains responsible for responding to Data Subject requests.
12. Audits
Upon reasonable written request and no more than once annually, AuditFlo may provide information reasonably necessary to demonstrate compliance with this DPA.
AuditFlo may satisfy such obligations through:
- Security documentation
- Compliance reports
- Certifications
- Security questionnaires
13. Return and Deletion
Upon termination of Services:
- Customer may export Customer Data during the retention period.
- AuditFlo will delete Customer Data according to its retention schedule unless legally required to retain it.
14. Governing Law
This DPA shall be governed by the same governing law provisions contained within the Terms of Service.